FREQUENTLY ASKED QUESTIONS

Q:  How do I place an order?

A:  Place your order with the provided form on the website or you can schedule to come into the bakery to do so. 

Q:  How do I know my total payment since the provided form does not tell me?

A:  Once your order is confirmed, we will make available your quote within 24 business hours.              

      Meanwhile, you can use our price guide to have an idea of what your order   

      would cost

Q:  How do I make a payment?

A:  You can make a payment online, send payment via zelle or come into the store to swipe your card or pay by cash.     

Q:  Can I place and receive an order immediately?

A: All orders have minimum of 2-3 days   for our online store orders, a minimum of 5 days of less detailed custom orders, a minimum of 14 days of more detailed custom orders and a minimum of 30 days for wedding cake orders. We are making provision for signature orders to be picked up immediately.                                                                                   

Q:  How long notice do I need to place an order?

A:  For regular order (Less Detailed) we would require a minimum of 5 days.        For special celebration (More Detailed) we would require a minimum of                                                                                                                                                                                                                                                                                                                          14 days.

For wedding celebration (Strictly wedding) we would require a minimum of 30 days.

Otherwise, you can order from our online store to be picked up within 2-3 days. 

Q:  Do you require a deposit to place an order?

A:  Yes we do, and the deposit is non refundable if you decide to cancel after the specified period of cancellation. (Refer to our cancellation policy).

Q:  How do I know what my deposit is?

A:  We charge 80 percent of initial deposit on all on all orders from $110 and above and full payment on all orders below $110.                                                                                                                                          

Q:  What is the minimum order I can place?

A:  Cakes - 6" and above (Anything below 6" should be "add on")

Desserts - By the dozen (See our pricing list)

Cookies - By the dozen  ("Pick a flavor" See our pricing list) 

Q:  Do you offer delivery and setup?

A:  Yes, for all orders of $500 and up ($20 within 4 mile and $1 per mile for any subsequent mile).

      And also our dessert table require delivery /setup. All of   

      our delivery are within Houston and it's surroundings

Q:  Can I pick up my order?

A:  Absolutely, just come on in on a scheduled time.

      Remember that you assume all responsibility and liability for the condition 

      of the cakes/desserts as soon as they leave our bakery

Q:  Do you do cake tasting?

A:  Yes, all tasting come with 5 servings of 5 different flavors of choice for $40. this amount is non-refundable. We would advise you do tasting for wedding cake orders or any order above $500 then it will be deducted from your cost if you decide to use us  for your wedding or big celebration orders.

Q;  How do I schedule a tasting?       

A:  For wedding or big celebration orders, we would schedule a consultation at the bakery where you can pick your flavors from our list of flavors.

Q:  What method of payment do you accept?

A:   We ask that all payment be made directly into our company's account via

 PayPal, Zelle, Swipe, Cash or Check at the bakery. 

Remember that all payments are made at the stipulated date and time. Failure to do so will result in a cancellation of the order, contract will be null and void and deposit not refunded.